What Our Customers Say
We believe that quality and integrity are not simply promises; they are the foundations of our service and commitment to our customers.
At WDL we strive to exceed expectations in both the quality of finish and the relationships with our clients. But don't take our word for it; our customers say it better than we ever could:
"It's probably fair to say that I wasn't the easiest of customers, changing my mind and coming up with new ideas as we went along! I can imagine that is frustrating but I have to say James allowed us to make changes so that in the end we had the finished product we wanted. I think the service provided by James and the team went above what is expected and for that I am grateful. I would recommend WDL to anyone and often do when asked by friends and family who carried out the work on our home. Thanks for everything."
- Julie Adams, Dinnington
"Just wanted to let you know how pleased we are with Dean's finishing work on our kitchen installation. He did a great job and we're delighted with the finished product. The work was completed within schedule and he brought to life everything we had been planning for so long. Thank you for your hard work!"
- Anna Rennison, Heaton
"The team that worked on our loft conversion were extremely professional throughout the project and delivered a quality of work that exceeded our expectations. Couldn't be happier with the work carried out."
- Sarah Parkinson, Gosforth
"We bought our property with a view to modernise it and bring it up to a liveable standard. It required full renovation from top to bottom and after 3 months our home was transformed. Their project management and customer service was both personable and professional and James was a pleasure to deal with on a daily basis."
- Sarah and Pete McGrady, Gosforth
"I would recommend WDL without reservation to anyone contemplating undertaking any form of construction work. Professional, reliable and a genuine organisation that made me feel at ease throughout the whole process."
- Mark Roberts, Gateshead
"WDL were recommended to us by a friend who we delighted with the work carried out on their home. As they were recommended we had high expectations which were more than fulfilled. WDL fitted a downstairs toilet and kitchen extension, as well as large hardwood French doors to the rear which have opened up our living space. Our traditional terraced property has been enhanced as all of the work completed complimented the original features already in situ. We would have no problem in recommending WDL as our friends did to us."
- Pete & Marie Douglas, Gosforth
"We commissioned WDL to carry out extensive works on our property in Durham City centre. We had a large bespoke glass atrium added to the front of our house which transformed the look and appearance completely. We also had an oak and stainless steel spiral staircase fitted as well as an audio and visual room in the basement. Outstanding work throughout."
- Paul Dobson, Durham
"I would like to extend my sincere thanks to Brian and the WDL team for all of their hard work and dedication. The Orangery has made such a huge difference to our home and the quality of finish has exceeded our expectations. WDL took our original ideas and developed them to deliver a new space that we could not have envisaged on our own. Thank you so much for the difference you have made to our home and the service you have provided throughout."
- John and Debbie Roberts, Gosforth
WDL have a professional, skilled and friendly team.
They did a loft conversion and small kitchen extension at our previous house, 15 years ago, and having been very pleased with their work then, we were keen for them to be involved with our recent, more complex, project.
From the initial site visit with Brian and Dean, we felt confident in their understanding of our vision for the property and in their ability to carry out the works.
Throughout the project they demonstrated a range of skills from the ‘big construction stuff’ to an amazing attention to detail with the visible works eg refurbishing internal brickwork in the basement, oak cladding in the kitchen.
We made a number of changes from the original plans , during the project, and Brian’s team were able to help us with our ideas and decision making.
After initial lockdown, Brian made every effort to stick to the work schedule despite major difficulties with sourcing building materials.
Brian’s core team of 4 lads ,lead by Dean,were a pleasure to have on site/in our home over the year+ that they were here.
They were good fun to have around and were respectful of both ourselves and our property
I would certainly use them again ,in future ,and have no hesitation in recommending them to others and for this award.
- Bronwyn, Jesmond